Privacy Policy

The Movement Personal Coaching is committed to protecting your privacy.

We collect and process personal data about you to provide the services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

Our Privacy Notice explains how we collect, use, share and protect your personal information. When we update this policy we will post any changes on our website.

If you have any queries about this Notice please contact us at jonathan.sparkes@hotmail.co.uk

The Data Controller in respect of this Privacy Notice is The Movement Personal Coaching

Section 1 – When do we collect your information?

We collect your personal information when you:

• Complete a Consultation Questionnaire
• Book or attend a Personal Coaching session
• Ask us for more information about a product or service, or contact us with a question or complaint
• Visit or browse our website
• Send an email to jonathan.sparkes@hotmail.co.uk
• Send messages to 07300790703
• You have an accident in the gym  or there was an incident where you were a witness or personally affected
• When our team takes photos of you at the gym, as part of the learning process within your sessions. (Permission is asked beforehand)

Section 2 – What information do we collect?

The information we collect is required for the purpose of being able to deliver effective personal training sessions and ensuring your health and safety. This information is stored and secured on a Google Drive platform where only The Movement Personal Coaching has access to.

• Name, date of birth, gender, e-mail address, post code, telephone number, health declaration (PARq Questionnaire)
• Your attendance
• Your contact with us, such as email or other records of any contact you have with us
• Your session purchase information – such as dates of payment, the amount of the payment and number of sessions purchased.
• Personal information including Biometric data; such as height, weight, body fat %. This list is not exhaustive.

Section 3 – How do we use this information?

We will use your personal information to provide you with the services, products or information that you have requested, for administration purposes, and marketing. We may use your information to:

• Bill you for using our services.
• Provide relevant services to you
• To share gym photos/videos on our social media platform (Your permission will be asked first before a picture is taken)
• Respond to any questions or concerns you might have about our services
• Understand how you use our services, to help us develop relevant and updated services
• Carry out research and statistical analysis to monitor how customers use our services

We’ll store your information for as long as you are a client or active participant of The Movement Personal Coaching,  or following cancellation and to meet legal requirements including financial audit, anti-fraud and money laundering regulations. We will store your information for no more than 6 years from the last activity on the account. 

Section 4 – Opt out

The Movement Personal Coaching  will only send you information relating to the products you have purchased. We will not share your data with any 3rd parties or sponsors.  If you are no longer a client and do not wish to be contacted you can let us know at jonathan.sparkes@hotmail.co.uk

Section 5 – Keeping your personal information secure

We take appropriate measures to ensure that the information we collect and maintain is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Communications over the internet (such as emails) aren’t secure unless they’ve been encrypted. Your communications may go through a number of countries before being delivered – as this is the nature of the internet. We can’t accept responsibility for any unauthorised access or loss of personal information that’s beyond our control.

We may share information about you with:

• Service providers, agents and associated organisations to allow us to service your membership and communicate with you; for example, financial institutions to process payments
• Law enforcement agencies, regulatory organisations, courts or other public authorities where we have a legal obligation to do so

We will release information if it’s reasonable for the purpose of protecting us against fraud, defending our rights or property, or to protect the interests of our customers.

If we are reorganised or sold to another organisation, we may transfer any personal information we hold about you to that organisation. We will inform you if we do so.

We do not intend to use your personal data for automatic decision making.

Section 6 – Your privacy rights

You have the following rights in relation to your data privacy: the right of access; the right of rectification; the right of erasure (the “right to be forgotten”); the right to restriction of processing; the right to be notified; the right to data portability; the right of objection; and the right to not be subject to automated profiling.

Access.  You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. Please contact us through email to jonathan.sparkes@hotmail.co.uk.

Rectification.  If you believe we’re holding inaccurate information about you, or your personal details change, please contact us.

Erasure. You have the right to the erasure of the data we hold on you, when it is no longer needed for the purposes of being a client, or when you withdraw your consent for our processing and we have no other lawful basis to hold your data.

Restriction. You have the right to ask us to place restrictions on processing your data in certain circumstances.

Notification. You have the right to be notified of any rectification, erasure or restrictions in relation to your personal data.

Portability. You have a right to receive the data we hold on you electronically in a format that allows it to be easily transferred to another data controller.

Object.  You have the right to object to data processing of your personal data for direct marketing or profiling purposes.

Profiling.  You have the right not to be subject to any decision based on automatic processing of your personal data.

Section 6 – Changes to this Privacy Note

We will update this privacy notice to reflect the way in which we process and protect your data. If we do so, we will post notice of the change on our website.